University Performance & Survey Analytics (UPSA)

UPSA Team

 

Michael Bolen Headshot

      Michael Bolen
           Director
    (813) 974-0177
   mbolen@usf.edu

 

About:

Michael Bolen oversees the University Performance & Survey Analytics team in the USF Office of Decision Support where he provides research and analytical support to senior university leadership and the broader university community on a wide range of issues including strategic planning, policy analysis, peer benchmarking, university rankings, survey research, and data submissions to third-party organizations.  Mr. Bolen works collaboratively with university colleagues as well as non-university stakeholders to address university and higher education data collection, analyses, and reporting needs.

Mr. Bolen joined the USF Office of Decision Support in 2011 and was previously employed as a Data Analyst at the American Board of Internal Medicine.

Education:

Mr. Bolen is a Ph.D. Candidate in Higher Education Administration and holds a post-master’s graduate certificate in Higher Education Leadership from the USF College of Education.  Mr. Bolen also holds a master’s degree in Experimental Social Psychology with a minor in Quantitative Psychology from Middle Tennessee State University and a bachelor’s degree in Psychology with minors in Sociology and in Gerontology from the University of Florida.

 

 

 

Jennifer McCarthy Headshot

      Jennifer McCarthy
       Assistant Director
          (813) 974-9789
   jenmccarthy@usf.edu

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Education: 

  • B.S., Management Information Systems, University of South Florida

Areas of Specialty:

  • Peer Benchmarking
  • Business Intelligence and Data Visualizations
  • Data Analysis
  • Database Development and Management
  • Web Development

 

Iyshia Lowman Headshot

      Iyshia Lowman
Research & Data Analyst
       (813) 974-9089
    ilowman@usf.edu

 

Education:

  • M.A., Applied Anthropology, University of South Florida
  • B.S., Psychology, Florida State University
  • B.S., Sociology, Florida State University

Areas of Specialty:

  • Peer Benchmarking
  • External Data Submission
  • Survey Research and Analytics
  • Qualitative Research
  • Rankings Analyses
  • Data Visualization

 

Viviana Milla-Angeles

Viviana Milla-Angeles
Data Analyst
(813) 974-1360
vivianamilla@usf.edu

Education:

  • M.S. Business Analytics and Information Systems, University of South Florida
  • B.S., Quantitative Econometrics

Areas of Specialty:

  • Peer Benchmarking
  • Survey Research and Analytics
  • Qualitative Research
  • Rankings Analyses
  • Data Visualization