About

Bios

 SENIOR LEADERSHIP 

About Senior Leadership

Senior leadership in ODS not only leads the teams and acts as a liaison to university executives, but has many responsibilities such as:

  • Coordinating consolidation documentation to SACSCOC and the BOG,
  • Enforcing policy that provides guidelines when provisioning institutional data to external entities, thereby protecting the USF brand and its data assets,
  • Ensuring accuracy and timeliness of regulatory reporting,
  • Supporting strategic renewal planning efforts
  • Leads data and information governance efforts, in partnership with Information Technology,
  • Facilitating faculty support for Academic Analytics and the Faculty Information System,
  • Supporting and participating in university strategic initiatives – Building a Digital Ecosystem, Faculty Success, and Graduate Student Success,
  • Facilitating academic planning internally with faculty and Academic Affairs and externally with the Board of Governors and our accrediting institution.
chisolm-teresaTheresa H. Chisolm, Ph.D.
Vice Provost for Strategic Planning, Performance & Accountability
Tampa campus
(813) 974-2281
email

Areas of Expertise:

  • Over 15 years of Academic Administration experience
  • Performance-Accountability Cycle
  • Academic Program Planning and Effectiveness

Education:

  • Ph.D., Speech & Hearing Sciences

Official Credentials:

  • Certificate of Clinical Competency-Audiology (CCC-A)
  • Florida Audiology license 
Valeria Garcia HeadshotValeria Garcia, M.P.A., Ph.D.
Associate Vice President
Tampa campus
(813) 974-6987
email

Areas of Expertise:

  • Performance, Planning and Accountability
  • Policy and Process
  • Strategic Planning
  • Analytics and Data Reporting
  • Data/Information Governance

Education:

  • Ph.D., Leadership and Higher Education Administration
  • M.P.A., Public Administration and Policy
  • B.S., Special Education

 

EXECUTIVE ADMINISTRATION

About Executive Administration

Our executive administration team is a full support service to not only the executives, but the entire staff of ODS.  They assist with managing finance, budget, scheduling, building maintenance, external contracts, hardware purchase, p-card and educational expenses, hiring and onboarding and are the HR contact for ODS. They are a critically important support unit for Decision Support.

desantis-jonnaJonna K. DeSantis, M.B.A.
Executive Administrative Specialist
Tampa campus
(813) 974-5567
email

Areas of Expertise:

  • Administrative Support
  • Performance Based Funding and Preeminence Accountability Support
  • MOU/MOA Processing
  • Course Inventory Support
  • Academic Program Review Process 

Education:

  • M.B.A., Quantitative Analysis
  • B.B.A., Finance
reed-tammyTammy Reed
Executive Administrative Specialist
Tampa campus
(813) 974-2391
email

Areas of Expertise:

  • Administrative Support 
  • Budget Oversight
  • Human Resources Representative
  • Committee Support

Education:

A.A., Business Administration /Accounting

 
brunkow-lauraLaura Brunkow
Fiscal and Business Specialist
Tampa campus
(813) 974-4084
email  

Areas of Expertise:

  • Administrative Support
  • Financial and Budgetary needs
  • Payroll and ALT Coordinator
  • Travel requests and expenses
  • Academic Program Review Financials
 

 

 

 

ACADEMIC PLANNING & OPERATIONAL REPORTING (APOR)

About Academic Planning & Operational Reporting

The ODS Academic Planning and Operational Reporting team includes three distinct areas of specialization: Academic Planning, Operational Reporting, and Web Applications Development.

The Academic Planning area coordinates new academic programs, including the five-year master academic plan, administers the intent proposal system, analyzes Burning Glass data, and coordinates analysis of curricular offerings, provides a central repository for University-level academic information.

The Operational Reporting team develops Student Information Systems (SIS) reports, manages Banner and SAP security, confirms employees’ FERPA compliance, and conducts and reports DAVID security.

The Web Applications Development team develops and maintains web-based academic applications for use by the University community.

For additional information, please go to the Academic Planning page.

brown-hernandez-cynthiaCynthia Brown Hernandez
Director
Tampa campus
(813) 974-1791
email  

Areas of Expertise:

  • Curricular Planning
  • Academic Program Data
  • Academic Program Application Development Oversight
  • MOUs/Articulation Agreements, Internal Agreements
  • Off-Campus Instructional Sites
  • Substantive Change Process
  • Policy/Regulation Compliance
  • Degree Program Development
  • Banner
  • Degree Works
  • Classification of Instructional Programs (CIP) Codes
  • Lightcast Workforce Data

Education:

  • B.S., Management

Jessica Harris

Jessica Harris
Academic Excellence Analyst
Tampa campus
(813) 396-0285
email  

 Areas of Expertise:

  • Banner
  • Degreeworks
  • Archivum
  • Curriculum Codes
  • Curriculum and Academic Policy Support
  • Platform-based Website and Form Development  and Maintenance
  • Policy/Regulations Compliance
  • Graduation Certification
  • Transfer Course Articulation 
  • Academic and Student Services 

Education:

  • B.F.A., Fine Art 

Emily BlackEmily Black
Academic Planning Assistant
Tampa campus
email

  Areas of Expertise:
  • Curriculum Research and Support
  • Curriculum Codes Operation
  • Website Auditing and Research
  • Lightcast Workforce Data

Education:

  • Currently Pursuing: B.S., Biomedical Sciences;  B.S. Aging Sciences; and a minor in Psychology

 Robert Horchak

Robert Horchak
Senior Applications Developer
Tampa campus
(813) 974-0183
email

Areas of Expertise:

  • Web Application Development
  • .NET
  • Angular
  • Programming Languages
  • Systems Analysis and Design
  • Relational Database Management and Development
  • Data Integration / ETL
  • SQL
  • Server Configuration and Management

Education:

  • B.A., Bible

Bull U

Braden Seidl
Applications Developer I
Tampa campus
email

 

Areas of Expertise:

  • Web Development
  • Programming Languages
  • E-commerce
  • Web Analytics
  • SQL
  • Selenium
  • Power BI

Education:

B.S., Computer Science

AudreyAudrey (Eaindra) Tin Latt
Data Management Analyst
Tampa campus
(813) 974-8166
email

Areas of Expertise:

  • OASIS and SQL Queries for Oracle Databases
  • Power BI Dashboard Development and Data Modeling
  • Power BI Report Builder and Dynamic Reporting Solutions
  • SAP Report Analysis and Integration
  • Data Integrity and Quality Assurance
  • Star Schema Design and Data Warehouse Architecture
  • Workflow Automation with Power Automate
  • High-Volume Data Management 

Education:

  • Currently Pursuing: M.Sc., Computer Science (Focus: Machine Learning) 
  • B.Sc., General Studies (Focus: Computer Science and Biomedical Engineering)

Nikhil KachamNikhil Kacham
Applications Developer Graduate Assistant
Tampa campus
email

 Areas of Expertise:
  • Web Application Development
  • React
  • JavaScript/TypeScript
  • .NET
  • SQL
  • Node.js
  • MongoDB

Education:

  • Currently Pursuing: M.S., Business Analytics and Information Systems
  • B.Tech., Electronics and Communication Engineering

KrishnaKrishna Koushik Unnam
Applications Developer Graduate Assistant
Tampa campus
email

 Areas of Expertise:

  • Web Application Development
  • Angular
  • TypeScript/JavaScript
  • .NET Framework
  • SQL
  • Azure
  • Programming Languages

Education:

  • Currently Pursuing: M.S., Computer Science
  • B.Tech., Computer Science

 

FACULTY DATA REPORTING & ANALYTICS (FDRA)

About Faculty Data Reporting & Analytics

Faculty Data Reporting & Analytics provides faculty data to the University and the University community.

The team supports regulatory reporting, national benchmark surveys, and as needed reporting to support the growing data needs of the University.

The constantly changing landscape of higher education provides an ever-growing challenge for leaders, and our team allows those leaders to make meaningful decisions to support the USF Strategic Plan.

For additional information please go to the Faculty Hub page.

A majestic beard emerges from a stoic leader.

Adam Caskie, Ph.D.
Director
Tampa campus
(813) 974-6418
email

 

Areas of Expertise:

  • Faculty Data, FAIR
  • Academic Analytics
  • Faculty Information System
  • Student Assessment of Instruction

Education:

  • Ph.D., Curriculum and Instruction, Higher Education Administration
  • M.A., Educational Leadership
  • B.S., Business Management

Official Credentials:

  • Graduate Certificate in College Teaching
  • Post Master’s Leadership in Higher Education Graduate Certificate
  • Professional Scrum Master
  • Professional Scrum Product Owner
hoffman-lauraLaura Hoffman, Ph.D.
Associate Director
Sarasota-Manatee campus
(941) 359-4237
email

Areas of Expertise:

  • Student Data Analysis & Reporting
  • Federal & State Reporting
  • Regional Accreditation
  • Survey Methodology
  • Evaluation

Education:

  • Ph.D., Curriculum and Instruction, Educational Measurement and Research
  • M.Ed., Curriculum and Instruction, Educational Measurement and Research
  • B.A., Sociology
jain-chiragChirag Jain, M.S.
Sr. Data Management Analyst
Tampa campus
(813) 974-5614
email

Areas of Expertise:

  • Faculty Data, FAIR
  • Student Assessment of Instruction
  • Programming languages
  • Relational Databases and Server Management
  • Data Analytics and Reporting

Education:

  • M.S., Management Information System
  • B.S., Computer Science
abdullah-umarUmar Abdullah, M.S.
Sr. ERP Analyst
Tampa campus
(813) 974-8955
email

Areas of Expertise:

  • Data analytics
  • Data visualization
  • SQL Server
  • Predictive modeling
  • Finance

Education:

  • M.S., Business Analytics & Information Systems
  • B.B.A., Management 

Official Credentials:

  • Data Analysis with Python
  • SQL & Relationship Algebra
prefontaine-gabrielGabriel Prefontaine
Sr. ERP Analyst
Tampa campus
(813) 974-0394
email

Areas of Expertise:

  • Faculty Data, FAIR
  • Faculty Information System
  • Faculty Reporting
  • Business Analysis

Education:

  • BCSc., Computer Science

Official Credentials:

  • Certified Scrum Master
ule-anthony-picAnthony Ule
Sr. ERP Analyst
Tampa campus
(813) 974-1950
email

 Areas of Expertise:

  • Business Analysis
  • External Data Request process
  • Agile Methodologies
  • Jira
  • Confluence

Education:

  • B.S., Business Management

Official Credentials:

  • Professional Scrum Product Owner I
  • Certified Product Owner

TBDAnh Tran
Statistical Data Analyst
St. Peterburg campus
(727) 873-4269
email

 

 Areas of Expertise:

  • Data analytics
  • Data visualization
  • Predictive modeling

Education:

  • Doctor of Medicine
  • M.B.A
  • M.P.H, Maternal and Child Health

Official Credentials:

  

INSTITUTIONAL EFFECTIVENESS (IE)

About Institutional Effectiveness

Institutional Effectiveness fosters a culture of continuous improvement throughout the University.

The team serves as USF's liaison to our institutional accreditor (SACSCOC) and to the SUS Board of Governors (BOG) for accreditation and assessment; centers and institutes; educational partnerships; and other substantive changes.

We also facilitate the assessment of student learning outcomes and the academic program review process.

For additional information, please go to the Accreditation page.

chris-combie

Christopher C. Combie, Ph.D.
SACSCOC Accreditation Liaison and        Sr. Director
Tampa campus
(813) 974-7953
email

Areas of Expertise:

  • Academic Program Review
  • Institute and Centers: Establishments, Terminations, Reporting
  • Regional and Specialized Accreditation Coordination
  • Planning and Outcomes Assessment
  • Program Evaluation and Quality
  • Assurance/Regulatory Compliance
  • Curriculum and Instruction
  • Logistics and Event Administration

Education:

  • Ph.D., Curriculum and Instruction (Higher Education Administration and Leadership)
  • M.M., Music Therapy (Geriatrics)
  • B.A., Spanish Studies & Music (Voice, Organ, Trumpet)

Official Credentials:

  • Graduate Certificate in Evaluation
  • Graduate Certificate in Leadership in Higher Education
  • MT-BC, Music Therapist, Board Certified
  • FL Notary Public, No. FF 997376

Michelle MaddenMichelle Madden, Ed.D.
Director of Accreditation Strategy & Enhancement
Tampa campus
(727) 873-4197
email

 

Areas of Expertise:

  • Strategic Planning 
  • Institutional Effectiveness and Improvement
  • Policy and Process
  • Institutional and Specialized Accreditation
    Academic Program Planning and Effectiveness
  • Program Evaluation and Quality

 

Education:

  • Ed.D. School Improvement
  • M. Ed. Early Childhood Education
  • B.A. Psychology

Rebecca GibbonsRebecca Gibbons, PhD.
Assistant Director, Assessment
Sarasota-Manatee campus
(941) 359-4505
email

 

Areas of Expertise:

  • Academic and student services learning outcomes assessment
  • Psychometrics and educational measurement
  • Regional and specialized accreditation
  • Program development and evaluation; continuous quality improvement
  • Student affect and development
  • Scholarship teaching and learning; evidence-based instructional practices

 

Education:

  • Ph.D., Chemistry, Education Research
  • B.S., Chemistry
boyd-joeJoe Boyd, M.A.
Assistant Director, Faculty Affairs
St. Petersburg campus
(727) 873-4104                                       email

 Areas of Expertise:

  • Assessment & Planning
  • Regional and Specialized Accreditation
  • Analytics & Data Visualization
  • Survey Research

Education:

  • M.A., Political Science
  • B.S., Criminal Justice & Criminology

Official Credentials:

  • Graduate Certificate in Business Analytics
  • Lean Six Sigma – White Belt

loganMichael Carroll
Assessment & Compliance Analyst      Tampa campus
(813) 974-6881
email

Areas of Expertise:

  • Student learning outcomes assessment
  • Student Affairs assessment and improvement
  • Survey accessibility and design
  • Crisis management, triage, and logistics
  • Design thinking/Human Centered Design

Education:

  • M. Ed. Counselor Education - Student Affairs
  • B.S. English

 

  

STRATEGIC INITIATIVES PLANNING (SIP)

About Strategic Initiatives Planning

The Strategic Initiatives Planning (SIP) team works with executive leadership and unit directors to provide the following:

  • Planning and managing strategic direction and enterprise relationships,
  • Facilitation of continuous improvement within ODS,
  • Leading data alignment efforts within ODS,
  • Facilitation of portfolio management for units within ODS,
  • Guidance in the execution of projects,
  • Definition and maintenance of ODS standards for documentation and project management.

It is through these efforts that SIP ensures alignment with the USF Strategic Plan and the ODS Mission and Goals.

JayJay Unnikrishnan                                        Sr. Director
Tampa campus
(813) 974-7521
email

Areas of Expertise:

  • Strategic Planning and Road mapping
  • Platform Modernization
  • Portfolio Management
  • Data Governance and Literacy
  • Business Intelligence, Warehousing and Analytics
  • AGILE Methodologies

Education:

  • M.S., Electrical Engineering
  • B.S., Electrical Engineering

Official Credentials:

  • Certified Scrum Product Owner - CSPO

Sarah Thomas headshot

Sarah Thomas, M.S.E., PMP
Sr. Director 
Tampa campus
(813) 974-1187
email

Areas of Expertise:

  • Executive Portfolio Management
  • Project Management 
  • Process Definition, Refinement and Implementation
  • Vendor Management
  • IT Liaison

Education:

  • M.S.Eng., Computer Science Engineering 
  • B.S., Computer Science, Second Major Mathematics

Official Credentials:

  • Project Management Professional, PMP Certification
  • Professional Scrum Master
  • Professional Product Owner
  • Adult Mental Health First-Aid Certification

Mary-KukaMarchese-picMary Kuka-Marchese, M.L.I.S, PMP 
Associate Director
Tampa campus
(813) 974-0150
email

 

 

 Areas of Expertise:

  • Project Management
  • Agile Methodologies
  • Process Improvement
  • Business Analysis
  • Scrum Product Owner
  • Jira
  • Confluence

Education:

  • M.L.I.S., Masters of Library & Information Science
  • B.A., Anthropology

Official Credentials:

  • Project Management Professional, PMP Certification 
  • Professional Scrum Product Owner I
  • Professional Scrum Master
  • Certified Scrum Master

brisey-lopez-picBrisey Lopez Bello
Assistant Director
Tampa campus
(813) 974-6585
email

Areas of Expertise:

  • Project Management
  • Civitas project and tools
  • Quality Assurance Analysis
  • Business Analysis
  • Vendor management
  • Software Development Life Cycle

Education:

  • B.S., Computer Science Engineering 

Official credentials:

  • Project Management Professional, PMP Certification
  • Professional Scrum Product Owner
  • Professional Scrum Master

Alexander Real

Alexander Real 
Strategic Data Analyst
Tampa campus
(813) 396-2328
email

Areas of Expertise:

  • Data Analytics
  • Forecasting Models
  • Big Data
  • Data Visualization
  • Machine Learning

Education:

  • M.S., Business Analytics & Information Systems
  • B.S., Information Systems and Operations Management

 

 

 

 

STUDENT SUCCESS RESEARCH & ANALYTICS (SSRA) 

About Student Success, Research & Analytics

Student Success Research & Analytics (SSRA) provides support to the USF community by providing comprehensive information about USF.

We collaboratively monitor and support the core vision of USF.  Through the collection, analysis and dissemination of data, we elevate institutional planning, policy development, governmental reporting, and strategic decision-making processes.  We strive to ensure accuracy, reliability, and validity in data in order for data to be easily understood, informative, and accessible. 

For additional information, please see Student Success Hub, State, Federal & Accountability Reporting page, or the ODS Tools page.

kumar-shruti-picShruti Kumar
Interim Director 
Tampa campus
(813) 974-3395
email		 Areas of Expertise:
  • Student Success and Data Analytics
  • Data Reporting
  • Business Intelligence
  • Database Management and Development

Education:

  • M.S., Management Information Systems
  • B.S., Computer Applications
  • Certificate, Computing

Official Credentials:

  • SAS Badge, Advanced Visual Analytics
xiaoying-liuXiaoying Liu, Ph.D
Associate Director
St. Petersburg campus
(727) 873-4391
email		 Area of Expertise:
  • Student Research and Data Reporting
  • Predictive Analytics and Statistical Modeling
  • Institutional Research

Education:
  • Ph.D., Counseling
  • M.S., Education
  • Currently pursuing:  M.Ed. Measurement, Evaluation, Statistics, and Assessment

Official Credentials:
  • SAS Badge, Programming 1, Essentials
gonzalez-glendalisGlendalis Gonzalez, M.P.A.
Associate Director
Tampa campus
(813) 974-0544
email		  Areas of Expertise:
  • Student Research and Data Analytics
  • Strategic Planning
  • Performance Measurement
  • Process Management

Education:
  • M.P.A., Policy Evaluation and Analysis 
  • B.A., Political Science

Official Credentials:
  • SAS Badge, Advanced Statistics
sangita-singhSangita Singh, M.S.
Statistical Data Analyst Manager
Tampa campus
(813) 974-9909
email		  Areas of Expertise:
  • Student Reporting and Data Analytics
  • Enrollment Reporting and Planning
  • Business Process Improvement

Education:
  • M.S. Physics

Official Credentials:
  • Professional Scrum Master
  • SAS Badge, Advanced Programming
balashov-hennadiiHennadii Balashov, M.S., M.A.
Statistical Data Analyst
Tampa campus
(813) 974-9872
email

 Areas of Expertise:

  • Statistical Analysis, Econometrics, and Forecasting

  • Data Analytics and Business Intelligence

  • SAS/STATA/SQL/Power BI

Education:

  • M.A., Economics
  • M.S., Finance
  • B.S., Physics with minor in Mathematics
gainer-tinaTina N. Gainer
Statistical Data Analyst
Tampa campus
(813) 974-9774
email		 Areas of Expertise:
  • Data Analytics and Reporting
  • State Reporting
  • Report Quality Assurance

Education:
  • B.S., Computer Science Information
  • A.A. Word Processing Technology, Accounting & Tax

Official Credentials:
  • SAS Badge, Programming 1 Essentials
  • SAS Badge, Programming 2 Data Manipulation Techniques
meleedy-kevin-picKevin Meleedy 
Sr. ERP Analyst
Tampa campus
(813) 974-1310
email

Areas of Expertise:

  • Business Analysis
  • Student Data
  • Agile Methodologies
  • Jira
  • Confluence

Education:

  • B.A., Communications

Official Credentials:

  • Professional Scrum Master I
  • Professional Scrum Product Owner I
  • Certified Scrum Master
zhong-zhengZhong Zheng, M.A.
Student Assistant
Tampa campus
email		  Education:
  • Currently Pursuing: Ph.D., Sociology
  • M.A., Health Communication

Official Credentials:
  • SAS Badge, Statistics and Forecasting
  • SAS Badge, Advanced Analytics

                      

UNIVERSITY PERFORMANCE & SURVEY ANALYTICS (UPSA)

About University Performance & Survey Analytics

University Performance and Survey Analytics (UPSA) team routinely provides data to and analyzes data from organizations that are interested in higher education performance metrics, and conducts survey research on the student population.

Senior university leadership utilize information about USF’s performance and the student experience in strategic efforts to improve USF’s competitive advantage in the marketplace of higher education.

For additional information, please go to University Performance Analytics Suite, Rankings Hub, Survey Research Hub, Post-Graduate Outcomes Hub pages or the ODS Tools page.

Michael Bolen headshotMike Bolen, Ph.D.
Director
Tampa campus
(813) 974-0177
email		 Areas of Expertise:
  • Strategic planning
  • Policy analysis
  • Peer benchmarking
  • University rankings
  • Survey Research
  • Data submissions to third-party organizations

Education:
  • Ph.D., Higher Education Administration
  • M.A., Experimental Social Psychology with a minor in Quantitative Psychology
  • B.S., Psychology with a minor in Sociology and Gerontology

Official Credentials:

  • Graduate Certificate in Leadership in Higher Education
Jennifer McCarthy headshotJennifer McCarthy
Assistant Director
Tampa campus
(813) 974-9789
email		 Areas of Expertise:
  • Peer Benchmarking
  • Business Intelligence and Data Visualizations
  • Data Analysis
  • Database Development and Management
    Web Development

Education:
  • B.S., Management Information Systems

Official Credentials:
  • Tableau Certified Associate
Iyshia Lowman headshotIyshia Lowman, M.A.
Assistant Director
Tampa campus
(813) 974-9089
email		  Areas of Expertise:
  • Peer Benchmarking
  • External Data Submission
  • Survey Research and Analytics
  • Qualitative Research
  • Rankings Analysis
  • Data Visualization

Education:
  • M.A., Applied Anthropology
  • B.S., Psychology
  • B.S., Sociology

Official Credentials:

  • Tableau Desktop Specialist
VivianaViviana Milla-Angeles, M.S.
Data Analyst
Tampa campus
(813) 974-9089
email

 Areas of Expertise:
  • Peer Benchmarking
  • External Data Submission
  • Survey Research and Analytics
  • Statistical Analysis
  • Predictive Modeling
  • Rankings Analysis
  • Data Visualization in Tableau and Power BI

Education:

  • M.S. Business Analytics and Information Systems
  • B.S. Quantitative Econometrics

Bruce

Bruce McCollaum, M.A, M.S.
Data Analyst
Tampa campus
(813) 974-5444
email

Areas of Expertise:

  • Psychometrics

  • Research Design

  • Quantitative Research

  • Test Construction

  • Validation

  • Evaluation

Education:

  • Currently pursuing a PhD in Educational Measurement and Evaluation
  • MS Educational Research Methodology
  • MA Applied Linguistics
  • BA Psychology

 Official Credentials:

  • Certificate of English Language Teaching to Adults