Services

Cause of Hold: Required first-year advising has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in your college.

Cause of Hold: Degree-Seeking admission was denied.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve:

• Non-Degree Seeking students should contact nondegree@usf.edu to resolve.
• Transfer students should contact transfer@usf.edu to resolve.
• Graduate students should contact GradAdmissions@usf.edu to resolve.

Cause of Hold: Required first-year advising has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in your college.

Cause of Hold: A required meeting with an academic advisor is missing.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in your college.

Cause of Hold: A required meeting with an academic advisor is missing.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact the Academic Advising team in your College to discuss your major and first-term registration.

Cause of Hold: The student has been placed on academic probation.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in your college.

Cause of Hold: The student has been placed on academic probation.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in your college.

Cause of Hold: Required admission document(s) are missing.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve

• First-Year International Undergraduates: Email international@usf.edu to resolve.
• First-Year Undergraduates: Email admissions@usf.edu to resolve.
• Transfer Students: Email transfer@usf.edu to resolve.
• Graduate Students: Email gradadmissions@usf.edu to resolve.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Arts & Sciences.

Cause of Hold: The Office of Admissions must take action on your record.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve

• First-Year International Undergraduates: Email international@usf.edu to resolve.
• First-Year Undergraduates: Email admissions@usf.edu to resolve.
• Transfer Students: Email transfer@usf.edu to resolve.
• Graduate Students: Email gradadmissions@usf.edu to resolve.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the Muma College of Business.

Cause of Hold: There is a returned or unpaid check on the student's account.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Email Student Accounting Services at busfin-sasreturns@usf.edu to resolve.

Cause of Hold: There is an outstanding balance or unpaid debt owed to the university.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma, Prevents Students from Obtaining Transcripts

How to Resolve: Email Student Accounting Services at sfshelp@usf.edu to resolve.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Behavioral & Community Sciences.

Cause of Hold: There is an outstanding Bulls Bucks account balance.

Result of Hold: Prevents Release of Diploma

How to Resolve: Email Student Accounting Services at sfshelp@usf.edu to resolve.

Cause of Hold: Graduate student orientation is not yet completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Complete Orientation Requirements with the Muma College of Business. Contact bsn-grad@usf.edu to resolve.

Cause of Hold: The student's mid-term grades indicate academic concern.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the Muma College of Business.

Cause of Hold: There is an outstanding tuition or fees balance.

Result of Hold: Prevents Release of Diploma

How to Resolve: Go to your Account Summary in Student Self-Service to review and pay your balance. Hold is automatically cleared upon zero balance.

Cause of Hold: There is an outstanding tuition or fees balance.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Go to your Account Summary in Student Self-Service to review and pay your balance. This hold is automatically cleared upon zero balance.

Cause of Hold: Required Student Health & Wellness documentation is incomplete.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact Student Health & Wellness to resolve.

Cause of Hold: The Career Navigation course in Canvas is not completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Log into Canvas and complete the “Career Navigator- Kick-start Your Career Journey” class. This hold is released automatically within 6 hours upon completion of this training.

Cause of Hold: A meeting is required with an academic advisor.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Engineering.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Education.

Cause of Hold: A college requirement is not yet fulfilled.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Design, Art & Performance.

Cause of Hold: The student's graduation application is not yet completed.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: In your USF email, you will find a weekly reminder email for USF's Graduation Exit Survey. You must complete this survey before graduation. Please be aware that your individual College or program may ask you to complete an additional survey.

Use the URL provided in the reminder message to complete the Graduation Exit Survey as soon as possible. After successful completion of the Exit Survey, please allow 2 business days for the hold to be removed from your account. If you cannot locate the email containing your survey link, please contact the Office of the Registrar at asktheregistrar@usf.edu for assistance.

Cause of Hold: Readmission requirements after academic probation status have not been completed.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: To finalize your readmission after academic probation, contact the Office of Graduate Studies at gradappeals@usf.edu.

Cause of Hold: The student's graduation survey is incomplete.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: In your USF email, you will find a weekly reminder email for USF's Graduation Exit Survey. You must complete this survey before graduation. Please be aware that your individual College or program may ask you to complete an additional survey.

Use the URL provided in the reminder message to complete the Graduation Exit Survey as soon as possible. After successful completion of the Exit Survey, please allow 2 business days for the hold to be removed from your account. If you cannot locate the email containing your survey link, please contact the Office of the Registrar at asktheregistrar@usf.edu for assistance.

Cause of Hold: The student's graduation survey is incomplete.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: In your USF email, you will find a weekly reminder email for USF's Graduation Exit Survey. You must complete this survey before graduation. Please be aware that your individual College or program may ask you to complete an additional survey.

Use the URL provided in the reminder message to complete the Graduation Exit Survey as soon as possible. After successful completion of the Exit Survey, please allow 2 business days for the hold to be removed from your account. If you cannot locate the email containing your survey link, please contact the Office of the Registrar at asktheregistrar@usf.edu for assistance.

Cause of Hold: Required advising with the biomedical engineering department has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in Biomedical Engineering to resolve.

Cause of Hold: Responsible Conduct of Research PDF has not been submitted.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Send the Responsible Conduct of Research PDF to tron@usf.edu to resolve.

Cause of Hold: A USF St. Petersburg housing cancellation is not resolved.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact Housing & Residential Education at stp-housing@usf.edu to resolve.

Cause of Hold: A USF Tampa or USF Sarasota-Manatee housing cancellation is not resolved.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact Housing & Residential Education at housing@usf.edu to resolve.

Cause of Hold: A Health & Wellness requirement is unmet.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact Health & Wellness to resolve.

Cause of Hold: An exit interview is not completed.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Email Student Accounting Services at sfshelp@usf.edu to resolve.

Cause of Hold: There is an outstanding USF loan balance.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Email Student Accounting Services at sfshelp@usf.edu to resolve.

Cause of Hold: There is an outstanding USF loan balance.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Email Student Accounting Services at sfshelp@usf.edu to resolve.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Email the Master of Science in Business Analytics/Information Systems (MS-BAIS) at muma-msbais@usf.edu to resolve.

Cause of Hold: Required Castle Branch compliance is not completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Unmet requirement. Nursing students should email safflick@usf.edu to resolve.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the Taneja College of Pharmacy to resolve.

Cause of Hold: Academic progression requirements are not met.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact Undergraduate Studies at ugs-oars@usf.edu to resolve.

Cause of Hold: A college requirement has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Nursing to resolve.

Cause of Hold: An orientation requirement has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact the Office of Orientation to resolve.

Cause of Hold: A requirement has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Unmet requirement. Contact Student Support Services at UGS-AskSSS@usf.edu to resolve.

Cause of Hold: There is an outstanding education abroad balance.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Contact EA-business@usf.edu to resolve.

Cause of Hold: A graduate student has been placed on academic probation.

How to Resolve: This is an ALERT to inform a graduate student about their academic probation. Alerts do not prevent registration.

Cause of Hold: A graduate student has been placed on academic probation.

How to Resolve: This is an ALERT to inform a graduate student about their academic probation. Alerts do not prevent registration.

Cause of Hold: A graduate student has been placed on academic probation.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Contact your Graduate Program team to resolve.

Cause of Hold: A progression alert requires student action.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in your college to resolve.

Cause of Hold: There is an outstanding Parking Services balance.

Result of Hold: Prevents Release of Diploma

How to Resolve: Contact Tampa Parking Services to resolve.

Cause of Hold: There is an unmet college requirement that must be completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Use Archivum Appointment Scheduling to meet with an academic advisor in the College of Public Health to resolve.

Cause of Hold: The student's record is under investigation.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Contact the Office of the Registrar at registrarupdates@usf.edu to resolve.

Cause of Hold: A student record update is required.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: Contact the Office of the Registrar at graduation@usf.edu to resolve.

Cause of Hold: There is an academic integrity review in progress.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Visit the Ethics & Integrity Council for more information.

Cause of Hold: A Recreation & Wellness requirement has not been completed.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Contact Recreation & Wellness on your campus to resolve.

Cause of Hold: A SCED sanction requires resolution.

Result of Hold: Prevents Release of Transcript, Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: The student must complete the assigned sanction to resolve.

Cause of Hold: A SCED sanction requires resolution.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: The student must complete the assigned sanction to resolve.

Cause of Hold: Student insurance requirement reminder.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Visit Student Health and Wellness for more information.

Cause of Hold: Action is required by International Services.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections

How to Resolve: Call 813-974-5102 to resolve.

Cause of Hold: There is an unpaid Parking Services balance.

Result of Hold: Prevents Release of Diploma

How to Resolve: Contact St. Petersburg Parking Services to resolve.

Cause of Hold: The student's graduation application is not yet completed.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: In your USF email, you will find a weekly reminder email for USF's Graduation Exit Survey. You must complete this survey before graduation. Please be aware that your individual College or program may ask you to complete an additional survey.

Use the URL provided in the reminder message to complete the Graduation Exit Survey as soon as possible. After successful completion of the Exit Survey, please allow 2 business days for the hold to be removed from your account. If you cannot locate the email containing your survey link, please contact the Office of the Registrar at asktheregistrar@usf.edu for assistance.

Cause of Hold: The student's graduation application is not yet completed.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: In your USF email, you will find a weekly reminder email for USF's Graduation Exit Survey. You must complete this survey before graduation. Please be aware that your individual College or program may ask you to complete an additional survey.

Use the URL provided in the reminder message to complete the Graduation Exit Survey as soon as possible. After successful completion of the Exit Survey, please allow 2 business days for the hold to be removed from your account. If you cannot locate the email containing your survey link, please contact the Office of the Registrar at asktheregistrar@usf.edu for assistance.

Cause of Hold: The student's graduation application is not yet completed.

Result of Hold: Prevents Release of Transcript, Prevents Release of Diploma

How to Resolve: In your USF email, you will find a weekly reminder email for USF's Graduation Exit Survey. You must complete this survey before graduation. Please be aware that your individual College or program may ask you to complete an additional survey.

Use the URL provided in the reminder message to complete the Graduation Exit Survey as soon as possible. After successful completion of the Exit Survey, please allow 2 business days for the hold to be removed from your account. If you cannot locate the email containing your survey link, please contact the Office of the Registrar at asktheregistrar@usf.edu for assistance.

Cause of Hold: There is an unmet ROTC requirement.

Result of Hold: Prevents Adding, Dropping and Withdrawing from Class Sections, Prevents Release of Diploma

How to Resolve: Contact your ROTC Student Program Coordinator to resolve.

Cause of Hold: There is an unpaid Parking Services balance.

Result of Hold: Prevents Release of Diploma

How to Resolve: Contact Sarasota-Manatee Parking Services to resolve.