What We Do

Make an Appointment

Making Your First Appointment 
Before Your First Appointment
During Your First Appointment
Completing Your Forms Online
Office Hours and Locations

If you or someone you know is experiencing a life threatening emergency, call: 9-1-1 or University Police: (813) 974-2628.

Please click here to view our response to the coronavirus and how it may affect your appointment.

Making Your First Appointment 

It's easy to make your first appointment at the USF Counseling Center!

First, be sure that you are currently enrolled at the USF Tampa Campus and are aware of the times that you can be available for an appointment. Then, call the Counseling Center during our office hours. You will be offered options for first appointment times that work with your schedule. If you have an urgent need, same day appointments are available upon request. 

Some students find it helpful to learn more about our providers before calling for an appointment. Requesting specific providers may result in longer wait for an appointment, we encourage you to select multiple providers to compare availability. If for any reason you are unable to keep your scheduled appointment, it is very important to call and let us know as soon as possible, as this will allow another student to be seen during that time. 

Before Your First Appointment

Prior to your first appointment at the USF Counseling Center, you will be required to complete several forms that allow you to consent to treatment, to learn about your rights and responsibilities as a client, and to learn about the Center's confidentiality policy. You will also complete assessments that, together with the information on your forms, will help your counselor to better understand your needs.  As such, it is important that you answer all questions as honestly as possible.

You now also have the option of completing some of your forms and assessments online prior to your first appointment. Please complete these forms before making your appointment. This will prompt you to consent to use TAO (Therapy Assisted Online). This is the online platform through which we will videoconference. Please notify the office or email your counselor that you have completed these forms. We will then schedule your tele-health appointment and create a user ID for you in TAO using your email address.

Whether or not you have completed paperwork online, all students are required to complete a brief assessment before every appointment with a counselor. This assessment provides you and your counselor with information about how you may be progressing in counseling. Every student should arrive a few minutes early for scheduled sessions to complete this assessment. 

During Your First Appointment

During your first appointment, your counselor will focus on getting a detailed understanding of why you are seeking counseling. At the end of the appointment, you and your counselor will work together to create a goal and determine a plan for meeting your needs. The plan may include one or several of the many treatment resources that are available through the USF Counseling Center and our wellness campus partners. it may be helpful to think about your goals for counseling before your first appointment so that you are prepared to discuss them with your counselor. 

Before your appointment it may be helpful to review these online tools, to help with decreasing stress and anxiety, and enhancing your mood. USF also has many Health and Wellness campus resources to stay mentally well this semester and we encourage you to use them all!

Completing Your Forms Online

Complete some of your paperwork online before calling to schedule your telehealth appointment. It is important to be aware of the following information:

  1. Please schedule your first appointment at the Counseling Center after you complete your online paperwork. Paperwork submitted by students, who do not have a scheduled appointment in our system, will be deleted. 

  2. Your paperwork must be completed before your first scheduled appointment at the USF Counseling Center. If you do not complete the paperwork online, your appointment may be canceled or rescheduled.

  3. The online paperwork will take 20-30 minutes to complete and must be completed in one sitting as you will not be able to save your information once your have started completing it. You will be prompted for your USF NetID to begin the process.

  4. If you have not completed your paperwork online, or if you have incorrectly or incompletely completed it, you will be asked to complete it before your first scheduled appointment. This may lead to your first appointment being shortened or rescheduled. If you are not sure if your online paperwork has been completed correctly, please call the front office at (813) 974-2831 to verify.

  5. Completing online paperwork does not constitute treatment, or the beginning of a treatment relationship with a mental health provider. Your online paperwork will not be reviewed by a Counseling Center provider until you arrive for your appointment. If you are in need of immediate assistance, please call the Center during business hours, or call (813) 974-2831 to speak to a licensed provider after hours.  

Once you have read and signed the consent forms for telehealth counseling services and if you agree to the above information, we invite you to complete your forms online.

Office Hours and Locations

Call to Make a Telementalth Health Appointment or Speak with a Licensed Mental Health Professional

  • In response to the Coronavirus, our main office SVC2124 and Sattelite Locations will be closed. Call (813) 974-2831, Monday through Friday, between the hours of 8 am to 5pm to make a telemental health appointment.
  • If you or someone you know is experiencing a life threatening emergency, call: 9-1-1 or University Police: (813) 974-2628.
  • If you or someone you know is experiencing a personal or emotional crisis after hours, please call our 24-hour number at (813) 974-2831 and press option 3 to speak with a licensed mental healthcare professional.
  • Click here to access USF's official updates regardarding the Coronavirus Disease.