What We Do

Make an Appointment

Making Your First Appointment 

Before Your First Appointment

During Your First Appointment

Completing Your Forms Online

Office Hours and Locations


If you or someone you know is experiencing a life threatening emergency, call: 9-1-1 or University Police: (813) 974-2628.


Making Your First Appointment 

It's easy to make your first appointment at the USF Counseling Center!

First, be sure that you are currently enrolled at the USF Tampa Campus and are aware of the times that you can be available for an appointment. Then, call or stop by the Counseling Center during our office hours. You will be offered options for first appointment times that work with your schedule. If you have an urgent need, brief urgent appointments are available upon request. 

If for any reason you are unable to keep your scheduled appointment, it is very important to call and let us know as soon as possible, as this will allow another student to be seen during that time. Some students find it helpful to learn more about our providers before calling for an appointment. Requesting a specific provider may result in longer wait for an appointment.

Before Your First Appointment

Prior to your first appointment at the USF Counseling Center, you will be required to complete several forms that allow you to consent to treatment, to learn about your rights and responsibilities as a client, and to learn about the Center's confidentiality policy. You will also complete two assessments that, together with the information on your forms, will help your counselor to better understand your needs.  As such, it is important that you answer all questions as honestly as possible.

You now also have the option of completing some of your forms and assessments online prior to your first appointment. If you do not complete your paperwork online, you will need to arrive 30 minutes before your appointment to complete it. In order to start on time with your counselor, it is important that you arrive on time to complete the paperwork.

Whether or not you have completed paperwork online, all students are required to complete a brief assessment before every appointment with a counselor. This assessment provides you and your counselor with information about how you may be progressing in counseling. Every student should arrive a few minutes early for scheduled sessions to complete this assessment. 

During Your First Appointment

During your first appointment, your counselor will focus on getting a detailed understanding of why you are seeking counseling. At the end of the appointment, you and your counselor will work together to create a goal and determine a plan for meeting your needs. The plan may include one or several of the many treatment resources that are available through the USF Counseling Center and our wellness campus partners. it may be helpful to think about your goals for counseling before your first appointment so that you are prepared to discuss them with your counselor. 

Before your appointment it may be helpful to review the many groups that we offer through our group program. Many students also benefit from these on-line tools, to help with decreasing stress and anxiety, and enhancing your mood. USF also has many Health and Wellness campus resources to stay mentally well this semester and we encourage you to use them all!

Completing Your Forms Online

After you schedule your first appointment at the USF Counseling Center, you may now complete some of your paperwork online. If you choose to complete your paperwork online, it is important to be aware of the following information:

  1. Please schedule your first appointment at the Counseling Center before you complete your online paperwork. Paperwork submitted by students, who do not have a scheduled appointment in our system, will be deleted. 

  2. Your paperwork must be completed before your first scheduled appointment at the USF Counseling Center. If you do not complete the paperwork online you will need to arrive 30 minutes before your first scheduled appointment to complete it.

  3. The online paperwork will take 20-30 minutes to complete and must be completed in one sitting as you will not be able to save your information once your have started completing it. You will be prompted for your USF NetID to begin the process.

  4. If you have not completed your paperwork online, or if you have incorrectly or incompletely completed it, you will be asked to complete it before your first scheduled appointment. This may lead to your first appointment being shortened or rescheduled. If you are not sure if your online paperwork has been completed correctly, please call the front office at 813-974-2831 to verify.

  5.  Completing online paperwork does not constitute treatment, or the beginning of a treatment relationship with a mental health provider. Your online paperwork will not be reviewed by a Counseling Center provider until you arrive for your appointment. If you are in need of immediate assistance, please call or come to the Center during business hours, or call 813-974-2831 to speak to a licensed provider after hours.  

If you agree to the above information, we invite you to complete your forms online.

Office Hours and Locations

If you believe that you or someone you know is experiencing a life threatening emergency, call 911.

Counseling Center Main Office, Student Services Building (SVC), Suite 2124

  • Fall and Spring Hours:
    Monday: 8:00am – 6:00pm
    Tuesday, Wednesday, & Thursday: 8:00am – 7:00pm
    Friday: 8:00am – 5:00pm
  • Hours for Same-day Appointment Sessions, effective October 7, 2019:
    Monday – Thursday : 8:00am – 6:00pm
    Friday: 8:00am – 5:00pm
    If you or someone you know is experiencing a life threatening emergency, call: 9-1-1 or University Police: (813) 974-2628. If you or someone you know is experiencing a personal or emotional crisis, please call our after-hours number at (813) 974-2831 and press option 3 to speak with a licensed mental healthcare professional.
  • Summer Hours: 
    Monday – Friday: 8:00am – 5:00pm
  • Check the USF Registrar's calendar for holidays or campus closures.

The Counseling Center offers appointments at the following satellite locations, by appointment ONLY:

  • Student Health Services (SHS)
    Fall and Spring Hours: Monday – Thursday: 5:00pm – 8:00pm
    Summer Hours: No hours available.
  • The FIT, Village Residential Complex
    Fall and Spring Hours: Monday – Thursday: 1:00pm – 4:00pm
    Summer Hours: No hours available. 
  • The WELL, USF Health Campus
    Fall and Spring Hours: Tuesday – Thursday: 4:00pm  – 7:00pm
    Summer Hours: Tuesday – Thursday: 3:00pm – 5:00pm

After Hours

If you believe that you or someone you know is experiencing a life threatening emergency, call 911. If you or someone you know is experiencing a personal or emotional crisis, please call our after-hours number: (813) 974-2831 and press option 3 to speak with a licensed mental healthcare professional.