Emergencies While Abroad

USF Global Travel Emergency Assistance Line

A dedicated phone number that can be called direct or collect from anywhere in the world, +00-1-813-317-5815, is monitored during business hours to support all members of the USF community who are traveling abroad on university business or through Education Abroad. These individuals may be faculty, staff, students, volunteers, alumni, donors, contractors, colleagues from other institutions, government officials, and anyone else participating on USF-sanctioned international travel.

For Education Abroad travelers, your emergency contacts will receive information on using this assistance line before you depart. Feel free to share this phone number with anyone else who may be monitoring your travel.

USF global travel emergency assistance line – Instructions for dialing from abroad:

1. Dial the international access code for the U.S. (Usually 001 – Check www.howtocallabroad.com/)
2. Then dial 813-317-5815
3. Identify yourself as a USF international traveler and give the country where you are currently located
4. State your name and tell the person what the situation is
5. Tell the person the best number to contact you
6. Respond to questions and listen carefully to any instructions 

A dedicated email address, EAassist@usf.edu, is also monitored to assist in emergencies. You may also text the cell phone number. However, because email and text messages may not be readily noticed, if you want an immediate response always call the phone number: +1-813-317-5815.

Uses of the global travel emergency assistance Line

Your health and safety is of paramount importance to USF, as well as your family and friends, while you travel internationally. Remember that your emergency contacts will also have access to the international assistance line, so if there is an event that could be perceived as putting you at risk, we strongly encourage you to call it in and report it to us. It will allow us to quickly put other callers at ease.