• Preferred: Use iStart to request travel signatures, letters, I-20 reprints, extensions, CPT, and OPT. We are emailing you the I-20 and letters. You can then print for your use. Simple and easy!
  • If you need to speak with an advisor, use iStart to Contact an Advisor. The advisor will reach out to you to set a good time for a Team’s meeting. You can do the meeting from your computer or phone.
  • Attend a Team’s Workshop for CPT or OPT instructions. The links to these are on our events calendar.
  • Pop into our Tampa office in BEH for walk in hours to ask your quick question or pickup a document.
    Current Walk-In Hours:

Mondays, Tuesdays, Wednesdays, Fridays: 11 AM- 2 PM
Thursdays: 1 - 4 PM

Most processes can be initiated in iStart so be sure to check there first to see if your question has a quick answer.

Office of International Services (OIS) Emails
Team Email Reasons to email
New Students  Inquiries for a new or transfer I-20.
Current Students  For questions about your immigration status, enrollment problems, transferring out, or travel.
Training  If you are looking for a specific question related to the CPT, OPT or STEM OPT process. Please note this team is very busy processing E-Forms so don’t use this email to check on the status of your E-Form if it is within the allotted processing time frame.
J-1 Student/
Scholar  New or continuing J students and scholars can ask questions here.
OIS  For general questions not applicable to an above group.