Membership Services

FAQs

faq page

Below are answers to some of the most common questions we hear.

If you need additional help, please reach out to our Membership Services team via email (campusrec@usf.edu).

What are the hours of the Membership Services office?

Membership Services is generally open Monday through Friday, 9:00 AM - 5:00 PM (excluding holidays and semester breaks). 

You can view current hours and/or modifications to hours on our Facilities Hours page!

Where is Membership Services located?

The Membership Services office is located in the main Campus Recreation Center (REC).

To find us, enter the Campus Recreation Center via the main entrance on the south side of the REC, west from Champion's Choice, the Yuengling Center, and behind the new USF Student Health Wellness Center!

Head up the stairs/ramp and enter the building via the double-doors. Approach the welcome desk, and look left. Our team is right through those double-doors and will be happy to help!

Can I contact Membership Service via phone or email?

Absolutely! You can email us or call us and we will respond during open business hours!

Email | campusrec@usf.edu

Phone | (813) 974-7084

I am a student but am not currently enrolled in classes this semester. Can I still use the facilities?

You will need to purchase a "Student Semester Off" membership to use the facilities while not currently enrolled in classes – valid only if you were registered or graduated in the previous term.

Student have access to the facilities – free of charge – only during semester in which they are actively enrolled in classes.

Can I bring a guest?

Yes - guest(s) must be accompanied by a sponsor (someone with a current membership).

You can purchase Guest Passes online, or in-person at any Welcome Desk. 

**Maximum guests allowed per visit is (3) – priced at $10 per patron (plus tax). Visa/MC is the only form of payment accepted.

Do you have locker rooms? Can I rent a locker?

Yes - We offer rental locker service in both the REC and WELL. FIT has day-use lockers only.

Lockers must be rented, in-person, at the desired location.

For more information, please contact Membership Services at (813) 974-7084 or email campusrec@usf.edu.

Is towel service available?

Yes - towel service is available to purchase for use in our facilities.

How can I make changes to my membership?

Contact our Membership Services team (campusrec@usf.edu).

I am not currently a member, can I join?

We have a variety of membership options available for new and previous members of USF's Recreation & Wellness facilities. Reference this section of our site for membership types and rates.

We are not open to the general public, you must have a valid sponsor or employed by a USF entity to be eligible to purchase a membership. See valid list of employers under USF RecWell community memberships.